Customer Satisfaction Will banking brands disappear in the drive for digital integration? Opinion by Kobus Badenhorst, Client Executive at ConsultaAs the march of technology advances in almost every facet of human life - from online shopping to financial transactions to e-learning – major, traditional brands that
Customer Satisfaction South Africa’s fuel stations shine a light on customer satisfaction. South Africa’s top five fuel station brands – BP, Caltex, Engen, Sasol and Shell – are leading the way in the customer satisfaction stakes, with one of the highest industry Customer Satisfaction scores across
COVID 19 South Africans remain concerned about the disproportionate negative impact on vulnerable communities. The impact of the Covid-19 pandemic is staggering with the long-term economic effects of the lockdown nowhere near quantified, and which will most likely play out for many months to come. To get